Cisco AnyConnect VPN not working on Windows 8

After installing Cisco AnyConnect VPN Client on Windows 8 Enterprise x64 you may get the following error message after you log into your VPN and the client is establishing the connection: The Client Agent has encountered an error

The Client has encountered an error

To fix the issue open REGEDIT and browse to the following location:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vpnva

If you are having the issue you will most likely have DisplayName=@oem4.inf,%vpnva_Desc%;Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64

The DisplayName key should be set to Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64 this is the same name as the VPN Network Adapter which Cisco AnyConnect installs.

When you set DisplyName=Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64 restart the Cisco AnyConnect VPN Client and the connection should establish correctly.

 

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1 Comment

  1. User84 Reply

    Thank you very much for the information provided! It took me a long time to fix the problem til I Found this site. It worked at the first time. Thanks a lot!!

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